Delete your Wall Roll account
Request deletion of your Wall Roll account and associated data by email. You do not need to reinstall the game or sign in to this website.
Request deletion by email
Email support@vimoora.io with the subject Wall Roll account deletion. Identify the game as Wall Roll and include your player ID and player name if you know them. Settings → Account shows a short player ID; that is enough to include in your request. If you no longer have access or do not know the ID, say so in the email.
If an email app does not open, copy support@vimoora.io into your email service and send the request there. We may need additional non-secret information to identify the correct account. Sending an email does not automatically delete the account.
Never send your password, sign-in or purchase tokens, payment-card details, or private recovery code.
Delete from the game
If you still have access, sign in to the Wall Roll account you want to delete. Open Settings → Account → Recovery & account, choose Delete account, then confirm Delete forever.
What will be deleted
The account-deletion operation removes your player profile and Google account link, uploaded photo, scores and run records, coin balance and owned inventory, progression, rankings, and account notifications and preferences. Deletion is permanent. Your Google account itself is not deleted, and records held by Google Play or advertising providers are governed by those providers.
Records that remain
Some records are retained separately for purchase verification and refunds, preventing duplicate or fraudulent rewards, and maintaining challenge or financial history involving other players:
Purchase and reward records: transaction identifiers, encrypted purchase tokens, token and account-binding hashes, and verification, delivery and refund records. The direct link to the deleted player profile is removed from purchase receipts, but these records are not all anonymous.
Shared history and audits: inventory transaction records, shared challenge and reward accounting, and operator audit history. Shared challenges replace your displayed name with “Deleted player”. These records can retain historical references needed to account for another player’s activity.
Existing backup copies are not erased by the account-deletion action. There is currently no automatic deletion schedule for these retained records or backups. Contact support@vimoora.io about retained data associated with your request; do not include any secret credentials.